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CUSTOMER SERVICES

  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Excellent knowledge of products & services.
  • Sell products & services.
  • Ensure customer satisfaction and provide professional customer support.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various chan- nels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.